Shipping policy
Processing & Handling Times
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As all orders are custom-made, processing times will be agreed with you at the time of purchase.
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Once your order is complete and ready for dispatch, it will be shipped via DPD Next Day Delivery.
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You’ll receive a shipping confirmation email with tracking details as soon as your order has been dispatched.
UK Shipping
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We currently ship within the United Kingdom only.
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All orders are shipped using DPD Next Day Delivery.
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Standard delivery is typically 1 business day from dispatch.
International Shipping
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At this time, we do not offer international shipping.
Free Shipping
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Free shipping is not currently offered. Shipping costs are confirmed at checkout.
Tracking Your Order
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Once dispatched, you’ll receive a DPD tracking number via email or text (if you’ve provided a mobile number).
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You can use this to track your parcel and update delivery preferences directly with DPD.
Delays & Issues
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While DPD Next Day Delivery is highly reliable, delays can sometimes occur due to weather, courier issues, or other unforeseen circumstances.
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If your package is lost or arrives damaged, please contact us at [your email address] within 48 hours of delivery so we can help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please reach out to us at:
info@3d-part-printing.com